AVM New Wave, Inc. (www.avm.com) would like to introduce OFFCOM – a web-based business process automation system designed for law offices that practice corporate formation services and are seeking to support their business partners network via Internet. OFFCOM web-based solution supports a complete range of services from corporate formation order placement to renewal of services on the anniversary date.
OFFCOM system provides secure and confidential login and allows clients and distributors to track orders and payment status, manage document delivery, shipping and monitoring of customer/agent orders, email and other process automation features. OFFCOM accommodates domestic and international single and multiple corporate entity orders and distributorships (multi-language/international capabilities are built into the system).
Below are the most exciting features of the system:
- Customer self-service portal. This functionality lets a website visitor to register, place orders and monitor order status at their time and pace via customer portal. This new feature especially convenient for customers in different time zones and countries. Orders placed via self-service portal are fed into the order queue processed by OFFCOM application administrators.
- Database Analysis and Reporting. OFFCOM provides sophisticated filtering and sorting of information about orders and companies under service. The coloring scheme is used to highlight the items due for service renewal, payment outstanding and payment overdue.
- Customer Contact and Communication Management. The systems supports tracking of customer contacts like phone calls, emails, meetings, faxes, on-line conferences and ICQ-type meetings. All emails from the message center are sent to the customers and recorded in the list of contacts.
- Service Renewal Tracking and Notification.OFFCOM automatically monitors services and companies expiration date and allows system administrator to create a report. One month prior to expiration date the system generates new service orders, and emails notifications along with the invoices to the clients.
OFFCOM system is easy to install, requires minimum training and is very intuitive to use. OFFCOM business solution is built using advanced and highly scalable Microsoft Internet technologies. AVM offers several licensing plans targeting small but growing corporate formation services as well as large multi-office operations with wide international distributor network spanning time zones and continents.
For additional information about OFFCOM business solution please reply to this e-mail or contact AVM New Wave, Inc. We will be happy to provide product description, answer your questions and set up on-line demo.
Information contact:
Misha Vaynshenker
President
misha@avm.com
Direct Line: 917-647-0788
